Australian Embassy

Coronavirus (COVID-19)

The health and safety of Australians overseas is our highest priority. Due to the COVID-19 pandemic, Embassy services are operating on an ‘appointments only’ basis. Our ability to provide some services may be limited. We will continue to prioritise consular services to those in genuine need. If you require urgent assistance, please contact our Consular Emergency Centre, Canberra (Australia): +61 2 6261 3305.

Latest News

Australia and The Asia Foundation support Mongolian women entrepreneurs during COVID-19

Australia and The Asia Foundation have commenced a new program to support Mongolia’s women entrepreneurs and address the economic and social challenges posed by the COVID-19 pandemic. Australia’s Partnership for Recovery funding (A$391,000) to The Asia Foundation will target women entrepreneurs and other beneficiaries in Ulaanbaatar, Orkhon, Darkhan-Uul, and Uvurkhangai Provinces.

Click HERE to read more. 

COVID-19 restrictions in Mongolia

Due to the surge in cases of COVID-19, the Government of Mongolia has imposed restrictions to all activities and businesses with the exception of essential services. Limited charter flights operate, but all commercial international and domestic flights remain suspended. You must present a negative COVID-19 (PCR) test result taken within 72 hours of arrival into Mongolia and quarantine on arrival in a hotel for 7 days at your own expense and undergo a further 7 day self-isolation period at home. If you’ve received a full course of COVID-19 vaccine 14 days prior to arrival, or can provide medical proof you have recovered from COVID-19 you will be required to self-isolate at home for 7 days. Movement between Ulaanbaatar and the provinces is restricted. Follow the advice of local authorities.

Please refer to for the latest travel and safety updates.

COVID-19: Travelling to Australia

Detailed information about travelling to Australia is available from the Department of Home Affairs website.

New measures for travelling to Australia: Before you travel to Australia, you should complete the Australia Travel Declaration. From 22 January 2021, if you are travelling to or transiting through Australia, you must provide evidence of a negative COVID-19 (PCR) test to your airline, taken 72 hours or less before your scheduled departure. If you do not have evidence of a negative COVID-19 (PCR) test, you should not go to the airport as your airline will not allow you to board the aircraft. Masks must be worn on all international flights, including at airports. More information about these health measures can be found at Department of Health website.

If you are in Mongolia and are trying to get back to Australia, you can register your details with us via our registration portal. Registering your details with DFAT does not guarantee we can facilitate your return to Australia. However, it does allow us to better understand who is trying to return home and help us with planning. To find out more, read our Registration FAQs.

Only Australian citizens, permanent residents and their immediate families may travel to Australia at this time. All visa holders should confirm if they can travel to Australia and if required, will need to apply for a travel exemption. For more information on these restrictions please visit Home Affairs and Home Affairs COVID -19.  When you arrive in Australia from overseas, you must complete 14 days of mandatory quarantine at your own expense in designated facilities in the city where you arrive. You won’t be allowed to travel domestically (including to your home) until you’ve completed the 14-day mandatory quarantine.

States and territories may have separate entry requirements. Completing the 14-days of mandatory quarantine on arrival into Australia does not mean you will be exempt from additional requirements to the enter the state or territory you intend travelling to. More information about entry to Australian states or territories can be found on the Department of Health website.

Subscribing to Smartraveller 

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel and updates to the process. Subscribe to receive travel advice updates by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit to subscribe or connect with Smartraveller on Facebook and Twitter.

Direct Aid Program (DAP) projects selected in 2020-2021

Congratulations to the ten organisations that have received grants for this year’s Direct Aid Program. These organisations represent a wide range of sectors including health and emergency services, human rights and youth development. We look forward to working with you.

Thank you for all who applied for 2020-21 Direct Aid Program Funding support. We received 122 applications. It was highly competitive, and we thank all of those who argued passionately for their projects.

Click here for more information on the projects being  implemented this year.

The successful applicants are listed below:

1) “Reducing Risk of Forest Fires in Bulgan Province” – The Emergency Management Agency of Bulgan Province

2) “Bankhar Portable Art Therapy for Children” – The Mongolian Professional Art Therapy Association

3) “My Sacred Personal Space” – The National Centre Against Violence

4) “WHO Collaborating Centre for Emergency Essential Surgical Care” – Mongolian National University of Medical Sciences

5) “Literature Books for Children with Disability” – Joint Pen of Mongolian Writers

6) “Economic Empowerment of Gender Based Violence Victims” – The Women Entrepreneur Mentors Club

7) “Empowering Deaf and Hard of Hearing Youth to participate in Sustainable Development Mongolia” - The Mongol Ecology Centre

8) “Mongolian Health Performance Framework and Reporting Platform” - The Health Development Centre, Transparency International Mongolia and Australian Institute of Health and Welfare

9) “Establish Community Level in Cancer Screening and Strengthening Call-Recall System” – National Cancer Centre of Mongolia

10) “Protecting Vulnerable Women and Children and Improving their Education and Social Relations” – AFIM Mongolia

Temporary closure of the Australian Visa Application Centre in Mongolia

In light of the current COVID-19 (Novel Coronavirus) outbreak, the Australian Visa Application Centre (AVAC) and call centre in Mongolia will be temporarily closed until further notice. We apologise for the inconvenience and appreciate your understanding, and kind cooperation. For more information on AVAC, please visit For information from the Australian Government on Covid-19, please visit:

For all general visa enquires, please call the Home Affairs Global Service Centre number on +61 2 6196 0196, open Monday to Friday 9am to 5pm (local time Mongolia). An interpreting service in Mongolian is available.

Alumni stories 

Strengthening SMEs and introducing digital marketing in Mongolia

Throughout the world, Australia Awards alumni make positive changes in a variety of markets and sectors. One Mongolian alumna who should be highlighted is Sarantuya Baasankhuu - who is contributing to improving digital marketing options for Mongolian Small and Medium Enterprises (SMEs). In Mongolia, SMEs make up 98 per cent of all enterprises, and they face many obstacles to unlocking their full potential, including access finance and digital marketing systems.

Developing a new and better SME structure and marketing strategy is one way of helping SMEs fully utilise their potential and to better market their products both domestically and internationally. Currently Sarantuya, through her mentoring program, is using her Australia Awards experiences to directly mentor business owners of Mongolian public and private SMEs including Booklo – online bookstore, Ur Mine –  kids cashmere, Huugiin Gutal – male handmade leather shoes, and Torhondoi – wooden barrels.

In Australia, she studied a Master of Business Administration (MBA) at Monash University through her Australia Awards Scholarship – a two-year study program involving experience-based modules, consulting projects, and overseas learning and industry engagement opportunities. In addition to building her management knowledge and skills through the degree, Sarantuya’s exposure to company management practices was enhanced during a 2018 visit to Germany with mentors at the Amazon Fulfillment Center.

Click here to read the fully story. 


Further information

For information on the Australian Aid Program, including the Australian Awards Scholarship Program, please click the following links:

You can find the latest information on the Minister for Foreign Affairs, the Minister for Trade and the Australian Department of Foreign Affairs and Trade on following websites: