Australian Embassy

Job Vacancies

Job Vacancies

Vacancy – Corporate Services Officer


Department of Foreign Affairs and Trade


Corporate Services Officer

Position number





Ongoing, Full-time

Closing date

Monday 13 May 2024 at 5:00PM


What we do

The Australian Embassy in Ulaanbaatar is responsible for advancing Australia’s interests in Mongolia. We work closely with the Mongolian Government and business community to promote Australia, pursue our foreign policy, trade and security interests, delivering an effective and high quality overseas aid program and support Australian businesses in Mongolia. The Embassy also provides consular, passport and notarial services to Australians in Mongolia.

 Who we are

We are a motivated and professional team with a wide variety of qualifications and backgrounds. We value people with ideas, the ability to present them persuasively, and the drive and skill to see them adopted. We take pride in our reputation for acting with integrity and discretion.

 What we are trying to achieve

We have a dedicated and professional workforce. Officers are highly skilled at their work, which includes delivering an effective and high-quality overseas aid program, developing and implementing policy, providing professional corporate management support and delivering high quality consular and passport assistance to Australian travelers.

 The opportunity

The Australian Embassy is seeking a highly motivated self-starter with a can-do attitude to take on the role of Corporate Services Officer within the Embassy’s Administration team. As a key member of a small team, the Corporate Services Officer performs a range of reception, IT, financial and administrative duties and provides high quality and professional client services for the Australian Embassy in Ulaanbaatar.

 The key responsibilities of the position include, but are not limited to:

  • Administer and maintain the Embassy IT network, Ambassador residence network, IT equipment and user accounts; liaise with Global Support Centre to resolve IT issues and provide Embassy staff with day to day desktop IT support; provide support in relation to mobile devices; maintain the Embassy electronic records management system; and assist in IT policy and procurement.
  • Provide reception services to Embassy clients and visitors.
  • Operate the Embassy switchboard, maintain the Embassy telephone directory and manage the Australian Embassy email account. Answer routine enquiries regarding Australian passports, notarial and consular services, visas and other areas of information.
  • Manage inbound and outbound mail to ensure their timely delivery and dispatch and accurate maintenance of official registers.
  • Prepare, check and process accounts payable and receivable; prepare VAT returns and assist with other financial tasks.
  • As Work Health and Safety officer, identify and mitigate risks to health and safety in the workplace; monitor, report and rectify incidents and hazards.
  • Provide administrative support for Embassy events, high-level visits and other key engagements.
  • Provide support to the Home Affairs team on immigration matters.
  • Assist the Passports, Consular, Finance, HR and Property Officers on routine matters and provide cover for staff absences as required.
  • Other duties as directed.


  • Fluency in written and spoken English and Mongolian.
  • Excellent computer skills, particularly Microsoft Office suite and database management, as well as demonstrated IT management and troubleshooting skills.
  • Ability to contribute to the effective delivery of a service by providing a flexible, courteous, prompt and efficient service to internal and external clients
  • Ability to perform general administrative and financial activities (including accounts payable/receivable), and comply with procedures, policies, and legislations
  • Demonstrated organisational and time management skills; attention to detail; flexibility to undertake a wide range of tasks.

What we offer

  • A diverse and inclusive workplace and attractive remuneration package (annual commencement salary from MNT34,184,333)
  • Exciting and fulfilling work in a diplomatic mission
  • The opportunity to work with strong, smart, visionary and experienced leaders who encourage and support you to develop your interests and expertise and achieve your ambitions

How to apply

Submit an application in English to [email protected] by Monday 13 May 2024 at 5:00PM. As part of your application, you will need to provide:

  • CV max 2 pages
  • A completed LES Application Form (referees should be work-related and should include at least  one current or recent supervisor)
  • A 1-2 page pitch of no more than 750 words

Further information and guidelines on how to prepare a written application and prepare for an interview at the Australian Embassy is available on Embassy’s website:

What should I include in my pitch?

Your 1-2 page pitch of no more than 750 words is a chance to tell us why you are the right person for the job. We want to know why you want to work at the Australian Embassy, why you are interested in the role, what you can offer us, and how your skills, knowledge, experience and qualifications are applicable to the role. In a nutshell – why should we hire you?

Try not to duplicate information that can already be found in your resume, but do highlight any specific examples or achievements that will demonstrate your ability to perform the role.

Who to contact

For role specific information or application questions, please email [email protected] or call Ms Anh Nguyen, Telephone: 7013-3001

Things to note

Locally Engaged Staff (LES) are expected to adhere to the LES Code of Conduct and employment principles in terms of performance and standards of behaviour.

The successful candidate will be required to complete a probity check prior to engagement.


We are committed to building a diverse workforce and to fostering a positive workplace where people treat each other and the community with respect. Our recruitment decisions are made on the basis of merit and we do not discriminate on the basis of race, colour, sex, sexual orientation, gender identity or intersex status, age, physical or mental disability, marital status, family responsibilities, pregnancy, religion, political opinion, national extraction or social origin. Our employees enjoy equity and fairness in the workplace, opportunities for professional development, and support to balance their work and private lives.

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Temporary Employment Register

If you're interested in short term work at the Embassy please send your CV to [email protected]. The Embassy maintains a register of people interested in working on short term projects of (typically) up to three months.