Australian Embassy


The Australian Embassy in Mongolia does not issue Australian visas or approve Australian citizenship.

The Department of Home Affairs is responsible for managing Australian visa and citizenship matters. 

For information about Australian visas and Citizenship, including visa application forms and migration booklets, please visit the Department of Home Affairs website at:

The Department of Home Affairs encourages clients to lodge their application online using ImmiAccount, where available, as this will result in a more efficient and streamlined service.  Clients who lodge on line are not required to send in their original passport with their application.

The Australian Government does not issue visa labels in passports.

Information about lodging an application and using other ImmiAccount services (including quick reference guides) is available on the Department of Home Affairs website at

If a client need help to lodge on line, they can seek the assistance of the AVAC (Australian Visa Application Centre) who can assist for an additional fee.

To assist applicants in planning travel, the Department of Home Affairs publishes global processing times on the Department website at

Processing times are updated monthly and provide an indication of the time taken for an application to be finalised. Notwithstanding these indicative processing times, it is important for applicants to note that processing times are affected by changes in application volumes, seasonal peaks and the individual circumstances of the applicant.

The Department of Home Affairs encourages clients to lodge their application well in advance of their intended travel date and by considering the global processing times.

The Department of Home Affairs has changed the way they communicate with clients and are directing them to their website and online services, this includes for the Mongolian student and visitor visas.  Migration agents and applicants can direct any queries using the following web form:  China should be selected as the overseas post.  

Many visa applications can now be made online through the Department of Home Affairs online portal, ImmiAccount.  Mongolian nationals can currently apply for the following online:

  • Subclass 600 Visitor visas
  • Subclass 500 Student visas
  • Subclass 590 Student Guardian visas
  • Subclass 400, 403, 407 and 408 Temporary Activity visas
  • Subclass 300 Prospective Marriage visas
  • Subclass 309 Spouse visas
  • Applications for Australian Citizenship by Descent

Information about ImmiAccount is available at:

Some visa applications can still be lodged directly at the Australian Visa Application Centre (AVAC) in Ulaanbaatar, Mongolia.  All applications submitted at an AVAC will be assessed and decided by Department of Home Affairs. Staff at an AVAC will have no involvement in the decision-making process nor knowledge of the application outcome.

Australian visa Application Centre Ulaanbaatar, Mongolia

DHL house 1st floor,

1st khoroo, Peace Avenue 10/5

Ulaanbaatar -14210 Mongolia

Telephone: +976-7000 4453, +976-8688 4453

Email: [email protected]


The AVAC is open from 8:00am until 3:00pm,

Monday to Friday (excluding public holidays)

A telephone enquiry service is available from 8:00am until 3:00pm, Monday to Friday.